How To Fix 1J014 - Release not possible, must be done by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1J - BCA: Payment Order Dialog

  • Message number: 014

  • Message text: Release not possible, must be done by another user

  • Show details Hide details
  • What causes this issue?

    You made the entry or the last change. In accordance with the principle
    of dual control, releasing must be done by another user.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 1J014 - Release not possible, must be done by another user ?

    The SAP error message 1J014 ("Release not possible, must be done by another user") typically occurs in the context of workflow or release strategies, particularly when dealing with purchase requisitions, purchase orders, or other documents that require approval or release by designated users.

    Cause:

    This error message indicates that the user attempting to release or approve a document does not have the necessary authorization or is not the correct user designated to perform that action. The release strategy may be configured in such a way that it requires a specific user or role to perform the release, and the current user does not meet that requirement.

    Solution:

    To resolve this issue, you can take the following steps:

    1. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to perform the release. This can be done by checking the user's roles and authorizations in the SAP system.
    2. Identify the Correct User:

      • Determine who the designated user is for the release action. This information can often be found in the release strategy configuration or by consulting with your SAP administrator.
    3. Change User or Role:

      • If the current user is not authorized to perform the release, either switch to the correct user account or request that the appropriate user perform the release.
    4. Review Release Strategy Configuration:

      • If you have access, review the release strategy settings in the configuration (transaction codes like SPRO) to understand the criteria for release and ensure that they are set up correctly.
    5. Consult with SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as ME28 (Release Purchase Orders) or ME54N (Release Purchase Requisition) to perform the release actions.
    • Release Strategy Configuration: The release strategy can be configured in the SAP system under the relevant module (e.g., MM for Materials Management). This includes defining the release codes, release groups, and the users assigned to those groups.
    • Authorization Objects: Check for relevant authorization objects (e.g., M_BEST_EKO for purchasing documents) that may restrict the user's ability to release documents.

    By following these steps, you should be able to address the error message and successfully perform the required release action in SAP.

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