How To Fix 1FA791 - Select a valid mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: 1FA - Betragskündigungen und Freibeträge

• Message number: 791

• Message text: Select a valid mandate

What causes this issue?

One of the following could have occurred:
You chose a "one-time" mandate that has already been used.
You chose an unused "one-time" mandate but the fixed term account you
are creating has rollovers that would result in more than one
collection.

System Response

The system cannot save the account.

How to fix this error?

Change the mandate.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1FA791 - Select a valid mandate ?

  The SAP error message "1FA791 Select a valid mandate" typically occurs in the context of payment processing, particularly when dealing with direct debits or mandates in the SAP system. This error indicates that the system is unable to find a valid mandate for the transaction you are trying to process.
  Cause:
  
  Missing Mandate: The mandate required for the transaction is not created or is missing in the system.
  Invalid Mandate: The mandate exists but is not valid for the specific transaction or customer.
  Incorrect Data Entry: There may be an error in the data entry, such as an incorrect customer number or mandate reference.
  Status of Mandate: The mandate may be inactive or in a status that does not allow it to be used for the transaction.
  Configuration Issues: There may be configuration issues in the payment processing settings or in the mandate management settings.
  
  Solution:
  
  Check Mandate Creation: Ensure that the mandate has been created for the customer in question. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code FDM1 for creating mandates).
  Verify Mandate Status: Check the status of the mandate to ensure it is active and valid. You can do this by reviewing the mandate details in the system.
  Correct Data Entry: Double-check the data you have entered for the transaction to ensure that it matches the details of the existing mandate.
  Update Mandate: If the mandate is outdated or incorrect, you may need to update it or create a new one.
  Consult Configuration: If you suspect configuration issues, consult with your SAP administrator or technical team to review the payment processing and mandate management configurations.
  Documentation and Support: Refer to SAP documentation for specific details on mandate management and payment processing. If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate).
  SAP Notes: Check SAP Notes for any known issues or patches related to mandate processing.
  User Roles: Ensure that the user has the necessary permissions to access and manage mandates in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.