How To Fix 1E871 - Enter account holder


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1E - BCA: Account

  • Message number: 871

  • Message text: Enter account holder

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 1E871 - Enter account holder ?

    The SAP error message 1E871 ("Enter account holder") typically occurs in the context of financial transactions, particularly when dealing with bank accounts or payment processing. This error indicates that the system requires the entry of an account holder's name or details, which are necessary for processing the transaction.

    Cause:

    The error is usually triggered when:

    • The account holder's information is missing or not filled in the relevant fields.
    • The system expects a specific format or data type for the account holder's name.
    • There may be a configuration issue in the system that does not allow the transaction to proceed without this information.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Input Fields: Ensure that the account holder's name or details are entered in the appropriate field. This may involve:

      • Navigating to the relevant transaction or screen where the error occurred.
      • Locating the field for the account holder and entering the required information.
    2. Review Configuration: If you have the necessary permissions, check the configuration settings related to bank accounts or payment processing in SAP. Ensure that the system is set up to require the account holder's information correctly.

    3. Consult Documentation: Refer to SAP documentation or help files for specific guidance on the transaction you are working with. This may provide insights into required fields and formats.

    4. User Permissions: Ensure that your user role has the necessary permissions to enter or modify account holder information.

    5. Contact Support: If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with an SAP expert. They may be able to provide additional insights or identify if there is a bug or system issue.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may be working with specific transaction codes (e.g., FB60 for vendor invoices, F110 for payment runs).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users are trained on the importance of entering complete and accurate account holder information to avoid similar errors in the future.

    By following these steps, you should be able to resolve the error and proceed with your transaction in SAP.

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