How To Fix 1E383 - Bank area &1, Acct &2: Account status_add is &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 383

• Message text: Bank area &1, Acct &2: Account status_add is &3

What causes this issue?

Account has status_add &3.

System Response

If this message has not been customized as a warning message, it is an
error message. This means that the system does not allow you to create a
mandate for this account.

How to fix this error?

If this is an error message, it is not possible to create a mandate.
If this is a warning message, you can proceed with mandate creation.

Procedure for System Administrators

You can change the message type to a warning in Customizing for Bank
Customer Accounts (IS-B-BCA). Choose Tools ->
<DS:SIMG.BCA_V_T100C>Change Message Control</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1E383 - Bank area &1, Acct &2: Account status_add is &3 ?

  The SAP error message 1E383 typically relates to issues with bank accounts in the context of financial transactions. The message indicates that there is a problem with the status of a bank account in a specific bank area. Here’s a breakdown of the components of the error message:
  
  Bank area &1: This refers to the specific bank area in which the account is located.
  Acct &2: This is the account number that is causing the issue.
  Account status_add is &3: This indicates the current status of the account, which is likely preventing the transaction from being processed.
  
  Cause
  The error can occur due to several reasons, including:
  
  Account Status: The account may have a status that does not allow for certain transactions. For example, it could be marked as inactive, blocked, or closed.
  Configuration Issues: There may be configuration settings in the bank area that restrict the use of the account.
  Data Entry Errors: Incorrect data entry when creating or modifying the bank account could lead to this error.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Account Status: 
  
  Go to the bank account in question and check its status. Ensure that it is active and not blocked or closed.
  You can do this by navigating to the relevant transaction in SAP (e.g., transaction code FI12 for bank master data).
  
  
  
  Review Configuration:
  
  Check the configuration settings for the bank area to ensure that they allow for the intended transactions.
  Ensure that the account is set up correctly in the system.
  
  
  
  Correct Data Entry:
  
  If there was an error in data entry, correct the information in the bank account master data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its implications.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FI12 (Bank Master Data) and OBPM1 (Bank Account Management) for managing bank accounts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to access and modify bank account information.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 1E383.