How To Fix 14670 - Work process & is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 670

• Message text: Work process & is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14670 - Work process & is not active ?

  The SAP error message "14670 Work process & is not active" typically indicates that a specific work process in the SAP system is not currently active or has encountered an issue that prevents it from functioning properly. This can happen for various reasons, including system configuration issues, resource limitations, or problems with the underlying operating system.
  Causes:
  
  Work Process Configuration: The work process may not be configured correctly in the SAP instance profile.
  Resource Limitations: The server may be running low on resources (CPU, memory, etc.), causing work processes to become inactive.
  System Load: High system load or a large number of concurrent users can lead to work processes being unable to handle additional requests.
  Operating System Issues: Problems with the underlying operating system or network issues can also lead to work processes becoming inactive.
  Database Issues: If the database is down or experiencing issues, it can affect the work processes.
  SAP Kernel Issues: Bugs or issues in the SAP kernel can also lead to work processes not being active.
  
  Solutions:
  
  
  Check Work Process Configuration:
  
  Go to transaction RZ10 and check the instance profile settings for the work processes. Ensure that the configuration is correct and that the required number of work processes is defined.
  
  
  
  Monitor System Resources:
  
  Use transaction SM50 to monitor the status of work processes. Check for any processes that are in a "waiting" state or are not responding.
  Use operating system tools to monitor CPU and memory usage. If resources are low, consider increasing them.
  
  
  
  Restart Work Processes:
  
  You can restart the affected work process using transaction SM66 or SM50. If necessary, restart the entire SAP instance.
  
  
  
  Check System Logs:
  
  Review the system logs using transaction SM21 for any errors or warnings that might indicate the cause of the issue.
  
  
  
  Database Connection:
  
  Ensure that the database is up and running. Check the database logs for any issues that might be affecting connectivity.
  
  
  
  Kernel Update:
  
  If the issue persists, consider updating the SAP kernel to the latest version, as this may resolve bugs that could be causing the problem.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM50 - Work Process Overview
  SM66 - Global Work Process Overview
  RZ10 - Profile Parameter Maintenance
  SM21 - System Log
  ST22 - Dump Analysis
  
  
  Monitoring Tools: Use tools like SAP Solution Manager for more comprehensive monitoring and diagnostics.
  
  By following these steps, you should be able to identify the cause of the "14670 Work process & is not active" error and take appropriate action to resolve it.