How To Fix 14669 - Invalid work process; select an active work process

SAP Error Message - Details

• Message type: E = Error

• Message class: 14 - Task handler messages

• Message number: 669

• Message text: Invalid work process; select an active work process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 14669 - Invalid work process; select an active work process ?

  The SAP error message "14669 Invalid work process; select an active work process" typically indicates that the system is trying to use a work process that is not currently active or available. This can happen for various reasons, including configuration issues, system overload, or problems with the SAP instance.
  Causes:
  
  Inactive Work Process: The work process that the system is trying to use is not active. This could be due to configuration settings or the work process being stopped.
  System Overload: If the system is under heavy load, it may not have enough active work processes to handle incoming requests.
  Configuration Issues: Incorrect configuration in the SAP instance profile can lead to work processes not being started or recognized.
  Instance Issues: The SAP instance itself may have encountered an error or may not have started correctly.
  
  Solutions:
  
  
  Check Work Process Status:
  
  Use transaction code SM50 to check the status of work processes. Ensure that there are active work processes available.
  If you see that certain work processes are inactive, you may need to restart them.
  
  
  
  Restart the SAP Instance:
  
  If the work processes are not starting correctly, consider restarting the SAP instance. This can often resolve issues related to inactive processes.
  
  
  
  Review Instance Profile:
  
  Check the instance profile settings (using transaction RZ10) to ensure that the configuration for work processes is correct. Look for parameters like rdisp/wp_no_dia, rdisp/wp_no_btc, etc., to ensure that the number of work processes is set appropriately.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any errors or warnings that might indicate why the work processes are not active.
  
  
  
  Monitor System Performance:
  
  Use transaction ST03N to analyze system performance and workload. If the system is overloaded, consider increasing the number of work processes or optimizing the workload.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50: Monitor work processes.
  SM21: View system logs.
  RZ10: Maintain instance profiles.
  ST03N: Analyze workload and performance.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on work process management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.