How To Fix 13I102 - Enter total eligible service period

SAP Error Message - Details

• Message type: E = Error

• Message class: 13I - Messages for Termination Organizer

• Message number: 102

• Message text: Enter total eligible service period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 13I102 - Enter total eligible service period ?

  The SAP error message 13I102: "Enter total eligible service period" typically occurs in the context of HR or payroll processing, particularly when dealing with employee service records or benefits calculations. This error indicates that the system requires a total eligible service period to be entered for a specific employee or record, but it has not been provided.
  Cause:
  
  Missing Data: The total eligible service period has not been entered in the relevant infotype (e.g., Infotype 0006 for Addresses, Infotype 0016 for Contract Elements, etc.).
  Incorrect Configuration: The system configuration may not be set up correctly to calculate or display the eligible service period.
  Data Entry Error: The user may have overlooked entering the required information during data entry.
  
  Solution:
  
  
  Check Infotypes: Navigate to the relevant infotype for the employee in question and ensure that the total eligible service period is filled in correctly. This may involve:
  
  Going to the employee's master data (Transaction PA30).
  Checking the relevant infotype (e.g., Infotype 0016 or 0014) for the service period.
  Entering the total eligible service period if it is missing.
  
  
  
  Review Configuration: If the data is correctly entered but the error persists, review the configuration settings in the SAP system. This may involve:
  
  Checking the configuration for the relevant payroll or benefits module.
  Ensuring that the eligibility criteria for service periods are correctly defined.
  
  
  
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on the infotype and the fields required.
  
  
  User Training: If the issue is recurring due to user error, consider providing additional training to users on how to enter and manage employee service records.
  
  
  Contact Support: If the problem cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that pertain to employee service periods, such as Infotype 0016 (Contract Elements) or Infotype 0014 (Recurring Payments/Deductions).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  Transaction Codes: Common transaction codes related to employee data management include PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data).
  
  By following these steps, you should be able to resolve the error message 13I102 and ensure that the total eligible service period is correctly entered in the system.