How To Fix 11691 - Material/service group in contract (&) differs from that of item (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 691

• Message text: Material/service group in contract (&) differs from that of item (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11691 - Material/service group in contract (&) differs from that of item (&) ?

  The SAP error message 11691 indicates that there is a mismatch between the material/service group defined in a contract and the material/service group of the item being processed. This error typically occurs during the creation or processing of purchase orders or contracts in SAP.
  Cause:
  
  Mismatch in Material/Service Group: The material/service group specified in the contract does not match the material/service group of the item you are trying to reference in the purchase order or contract.
  Incorrect Configuration: The material/service group may not be correctly configured in the system, or the item may not be assigned to the correct group.
  Data Entry Error: There may be a typographical error or incorrect selection when entering the material/service group for the item or contract.
  
  Solution:
  
  
  Check Material/Service Group: Verify the material/service group assigned to the item in the purchase order or contract. Ensure it matches the group defined in the contract.
  
  Navigate to the relevant transaction (e.g., ME21N for purchase orders) and check the item details.
  
  
  
  Update Contract or Item: If there is a mismatch, you can either:
  
  Change the material/service group in the purchase order/item to match the contract.
  Update the contract to include the correct material/service group that corresponds to the item.
  
  
  
  Review Configuration: If the issue persists, review the configuration settings for material/service groups in the SAP system to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for further guidance on managing material/service groups and contracts.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), ME31K (Create Contract), and ME32K (Change Contract).
  Material Master Data: Ensure that the material master data is correctly maintained, including the assignment of material/service groups.
  User Authorizations: Check if you have the necessary authorizations to make changes to contracts or purchase orders, as restrictions may prevent you from updating the material/service group.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 11691 in SAP.