How To Fix 11391 - Contract item is blocked or deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 391

• Message text: Contract item is blocked or deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11391 - Contract item is blocked or deleted ?

  The SAP error message 11391, which states "Contract item is blocked or deleted," typically occurs in the context of contract management within the SAP system. This error indicates that the specific contract item you are trying to access or process is either blocked for further actions or has been deleted from the system.
  Causes:
  
  
  Blocked Contract Item: The contract item may be blocked due to various reasons, such as:
  
  The contract is under review or approval.
  The contract item has been marked as blocked by a user or system process.
  There are outstanding issues or discrepancies that need to be resolved before the contract can be processed.
  
  
  
  Deleted Contract Item: The contract item may have been deleted from the system, either intentionally or accidentally. This could happen due to:
  
  A user deleting the contract item.
  A data cleanup process that removed obsolete or inactive contract items.
  
  
  
  Solutions:
  
  
  Check Contract Status:
  
  Verify the status of the contract item in the SAP system. You can do this by navigating to the contract management module and checking the specific contract item for any status indicators.
  
  
  
  Unblock the Contract Item:
  
  If the contract item is blocked, you may need to contact the relevant department or user who has the authority to unblock it. This could involve resolving any issues that led to the blocking.
  
  
  
  Review Deletion:
  
  If the contract item has been deleted, check if there is a backup or if it can be restored. You may need to consult with your SAP administrator or IT department for assistance in recovering deleted items.
  
  
  
  Consult Documentation:
  
  Review any internal documentation or guidelines related to contract management in your organization. There may be specific procedures for handling blocked or deleted contract items.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP helpdesk for further assistance. They may provide insights or solutions based on the specific configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract) or ME32K (Change Contract) to check the status of the contract.
  User Authorizations: Ensure that you have the necessary authorizations to view or modify contract items in the SAP system.
  Audit Logs: Check audit logs or change logs to see if there have been any recent changes to the contract item that could explain the error.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.