How To Fix 11310 - Contract number entered does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 11 - External Services Management

• Message number: 310

• Message text: Contract number entered does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 11310 - Contract number entered does not exist ?

  The SAP error message "11310 Contract number entered does not exist" typically occurs when a user attempts to access or process a contract in the SAP system, but the specified contract number cannot be found in the database. This can happen for several reasons. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Incorrect Contract Number: The user may have entered an incorrect or misspelled contract number.
  Contract Not Created: The contract may not have been created or saved in the system.
  Contract Deleted: The contract may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary permissions to view the contract.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the contract not being available.
  Incorrect Organizational Unit: The contract may exist, but the user is trying to access it under the wrong organizational unit or company code.
  
  Solutions:
  
  Verify Contract Number: Double-check the contract number for any typos or errors. Ensure that you are using the correct format.
  Check Contract Creation: Confirm that the contract has been created and saved in the system. You can do this by searching for the contract in the relevant transaction (e.g., ME33K for purchasing contracts).
  Review Deletion/Archiving: Check if the contract has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  Check User Authorizations: Ensure that you have the necessary authorizations to view the contract. Contact your SAP security administrator if you suspect authorization issues.
  Consult with IT Support: If you suspect data synchronization issues, consult with your IT support team to investigate any integration problems.
  Use the Correct Organizational Unit: Make sure you are accessing the contract under the correct organizational unit or company code.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract).
  SAP Notes: Check SAP Notes for any known issues or patches related to contract management that may address this error.
  Documentation: Review SAP documentation or user manuals related to contract management for additional guidance on managing contracts.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.