How To Fix >1694 - | Line item &1 &2 &3 &4 can be dunned; direct debit limit exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 694

• Message text: | Line item &1 &2 &3 &4 can be dunned; direct debit limit exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >1694 - | Line item &1 &2 &3 &4 can be dunned; direct debit limit exceeded ?

  The SAP error message 1694 indicates that a line item cannot be dunned because the direct debit limit has been exceeded. This typically occurs in the context of accounts receivable and dunning processes, where the system checks if the total amount due for a customer exceeds a predefined limit for direct debit transactions.
  Cause:
  
  Direct Debit Limit Exceeded: The primary cause of this error is that the total amount of outstanding invoices for a customer exceeds the limit set for direct debit transactions. This limit is usually defined in the customer master data or in the dunning configuration.
  Customer Master Data Settings: The customer may have specific settings that restrict the amount that can be collected via direct debit.
  Dunning Procedure Configuration: The dunning procedure may have been configured in such a way that it does not allow dunning for amounts exceeding a certain threshold.
  
  Solution:
  
  
  Review Customer Master Data:
  
  Check the customer master record (transaction code XD03 or FD03) for the direct debit limit settings. You can find this under the "Payment Transactions" tab.
  If necessary, adjust the direct debit limit to accommodate the outstanding amounts.
  
  
  
  Adjust Dunning Procedure:
  
  Review the dunning procedure settings (transaction code OBD2) to ensure that the limits are set appropriately for the dunning process.
  If the dunning procedure is too restrictive, consider modifying it to allow for higher limits.
  
  
  
  Manual Dunning:
  
  If the direct debit limit cannot be changed or if it is not advisable to do so, consider using manual dunning methods for the affected line items.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about changing limits or dunning procedures, consult with your finance or accounting team to ensure compliance with company policies.
  
  
  
  Check for Other Errors:
  
  Ensure that there are no other underlying issues with the customer account that might be causing the dunning process to fail.
  
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It can be automated based on predefined rules and thresholds.
  Direct Debit: This is a financial transaction in which one person or company withdraws funds from another person's bank account. It is often used for recurring payments.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as FD32 (Change Customer Credit Management) and F110 (Automatic Payment Transactions) for managing customer payments and dunning.
  
  By addressing the direct debit limit and ensuring that the dunning procedures are correctly configured, you should be able to resolve the error message 1694.