How To Fix >1692 - | Line item &1 &2 &3 &4 not dunned

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 692

• Message text: | Line item &1 &2 &3 &4 not dunned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1692 - | Line item &1 &2 &3 &4 not dunned ?

  The SAP error message 1692 ("Line item &1 &2 &3 &4 not dunned") typically occurs in the context of accounts receivable and dunning processes. This message indicates that the specified line item (identified by the parameters &1, &2, &3, &4) is not eligible for dunning, meaning that it has not been processed for dunning due to certain conditions.
  Causes:
  
  Dunning Block: The line item may have a dunning block set, which prevents it from being included in the dunning run.
  Payment Terms: The payment terms associated with the line item may not meet the criteria for dunning.
  Dunning Level: The line item may have already reached the maximum dunning level, or it may not have reached the threshold for dunning.
  Cleared Items: The line item may have been cleared or paid, making it ineligible for dunning.
  Dunning Procedure Settings: The dunning procedure settings may not include the line item due to specific configurations.
  
  Solutions:
  
  Check Dunning Block: Review the line item in the customer account to see if a dunning block is set. If it is, you may need to remove it if appropriate.
  Review Payment Terms: Ensure that the payment terms allow for dunning. If necessary, adjust the payment terms to meet the dunning criteria.
  Verify Dunning Levels: Check the dunning levels and ensure that the line item has not already been dunned or is eligible for dunning.
  Check Item Status: Confirm that the line item is not cleared or paid. If it has been cleared, it will not be eligible for dunning.
  Adjust Dunning Procedure: Review the dunning procedure settings in the configuration to ensure that the line item is included in the dunning run.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like F150 (Dunning) to run the dunning process and FBL5N (Customer Line Item Display) to check the status of customer line items.
  Dunning Configuration: The dunning configuration can be found in the SAP Customizing Implementation Guide (SPRO) under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Dunning.
  Documentation: Refer to SAP Help documentation for detailed information on dunning processes and error messages.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.