How To Fix >1687 - Dunning level category &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 687

• Message text: Dunning level category &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >1687 - Dunning level category &1 does not exist. ?

  The SAP error message "1687 Dunning level category &1 does not exist" typically occurs in the context of dunning processes, which are used to manage accounts receivable and remind customers of overdue payments. This error indicates that the system is trying to reference a dunning level category that has not been defined in the system.
  Cause:
  
  Missing Configuration: The dunning level category specified in the error message does not exist in the configuration settings of the SAP system. This could be due to a misconfiguration or an oversight during the setup of dunning procedures.
  Incorrect Dunning Procedure: The dunning procedure being used may reference a dunning level category that has not been created or has been deleted.
  Data Entry Error: There may be a typo or incorrect entry in the dunning configuration or in the transaction that triggered the error.
  
  Solution:
  
  
  Check Dunning Configuration:
  
  Go to the SAP transaction code OBD2 (Dunning Configuration).
  Verify that the dunning level categories are correctly defined. You can check the dunning levels and their corresponding categories.
  If the category does not exist, you may need to create it.
  
  
  
  Create Missing Dunning Level Category:
  
  If you find that the dunning level category is indeed missing, you can create it by following the steps in the dunning configuration.
  Ensure that you define the necessary parameters for the new dunning level category.
  
  
  
  Review Dunning Procedure:
  
  Check the dunning procedure assigned to the customer or the document that is causing the error.
  Ensure that the dunning procedure is correctly set up and that it references valid dunning level categories.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for guidance on setting up dunning levels and categories.
  
  
  
  Testing:
  
  After making changes, test the dunning process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBD2: Dunning Configuration
  OBD3: Dunning Procedure
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary authorizations to make changes to dunning configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and dunning processes.