How To Fix >1579 - &1 is not a returns reason for payment cards


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >1 - Shockwave SAPGUI message handling

  • Message number: 579

  • Message text: &1 is not a returns reason for payment cards

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >1579 - &1 is not a returns reason for payment cards ?

    The SAP error message "1579 &1 is not a returns reason for payment cards" typically occurs in the context of processing payment card transactions, particularly when dealing with returns or refunds. This error indicates that the specified return reason (denoted by &1) is not recognized as a valid reason for processing a return related to payment cards.

    Cause:

    1. Invalid Return Reason: The return reason code you are trying to use is not defined in the system for payment card transactions.
    2. Configuration Issues: The configuration settings for payment card returns may not be set up correctly in the SAP system.
    3. Data Entry Error: There may be a typographical error in the return reason code being entered.

    Solution:

    1. Check Return Reason Codes:

      • Verify the return reason code you are using. Ensure that it is a valid code defined in the system for payment card transactions.
      • You can check the valid return reason codes in the configuration settings or documentation related to payment processing in SAP.
    2. Configuration Review:

      • If you have access to the configuration settings, navigate to the relevant area where return reasons for payment cards are defined. This is typically found in the Financial Accounting (FI) or Sales and Distribution (SD) modules.
      • Ensure that the return reason you are trying to use is included in the configuration for payment card returns.
    3. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on valid return reasons for payment cards. This can provide insights into what codes are acceptable.
    4. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can assist with the configuration and troubleshooting.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the configuration settings, such as SPRO for configuration or SE11 for data dictionary checks.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
    • User Roles: Ensure that you have the necessary permissions to view and modify return reason codes in the system.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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