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Message type: E = Error
Message class: >1 - Shockwave SAPGUI message handling
Message number: 579
Message text: &1 is not a returns reason for payment cards
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>1579
- &1 is not a returns reason for payment cards ?The SAP error message "1579 &1 is not a returns reason for payment cards" typically occurs in the context of processing payment card transactions, particularly when dealing with returns or refunds. This error indicates that the specified return reason (denoted by &1) is not recognized as a valid reason for processing a return related to payment cards.
Cause:
- Invalid Return Reason: The return reason code you are trying to use is not defined in the system for payment card transactions.
- Configuration Issues: The configuration settings for payment card returns may not be set up correctly in the SAP system.
- Data Entry Error: There may be a typographical error in the return reason code being entered.
Solution:
Check Return Reason Codes:
- Verify the return reason code you are using. Ensure that it is a valid code defined in the system for payment card transactions.
- You can check the valid return reason codes in the configuration settings or documentation related to payment processing in SAP.
Configuration Review:
- If you have access to the configuration settings, navigate to the relevant area where return reasons for payment cards are defined. This is typically found in the Financial Accounting (FI) or Sales and Distribution (SD) modules.
- Ensure that the return reason you are trying to use is included in the configuration for payment card returns.
Consult Documentation:
- Refer to SAP documentation or help resources for guidance on valid return reasons for payment cards. This can provide insights into what codes are acceptable.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can assist with the configuration and troubleshooting.
Related Information:
SPRO
for configuration or SE11
for data dictionary checks.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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