How To Fix >1565 - Parallelized billing of payment cards is still running

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 565

• Message text: Parallelized billing of payment cards is still running

Self-Explanatory Message

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• What is the cause and solution for SAP error message >1565 - Parallelized billing of payment cards is still running ?

  The SAP error message "1565 Parallelized billing of payment cards is still running" typically occurs in the context of billing processes, particularly when dealing with payment card transactions. This error indicates that there is an ongoing process related to the parallelized billing of payment cards, which prevents the initiation of a new billing process until the current one is completed.
  Cause:
  
  Concurrent Processes: The error is often caused by multiple billing processes trying to run simultaneously. SAP has mechanisms to prevent conflicts and ensure data integrity, which can lead to this error if one process is still active.
  Long-Running Transactions: If a billing transaction takes longer than expected (due to system performance issues, network delays, etc.), it can block subsequent transactions.
  System Locking: The system may have locks in place for the billing process, preventing new transactions from being initiated until the locks are released.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the current billing process to complete. You can monitor the status of the ongoing process through transaction codes like SM37 (Job Monitoring) to check if the job is still running.
  Check for Locks: Use transaction code SM12 to check for any locks that might be preventing the new billing process. If you find locks that are no longer needed, you can release them, but be cautious as this can lead to data inconsistencies if not handled properly.
  Review System Performance: If the billing process is taking too long, investigate the system performance. Check for any bottlenecks in the system, such as high CPU usage, memory issues, or database locks.
  Adjust Parallel Processing Settings: If this error occurs frequently, consider reviewing and adjusting the settings for parallel processing in your SAP system. This may involve configuration changes to allow for more concurrent processes or optimizing the existing ones.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error. There may be updates or fixes available that can help resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM12 (Lock Entries), and ST22 (Dump Analysis) to help diagnose and resolve issues.
  SAP Documentation: Review SAP documentation related to billing processes and payment card handling for best practices and troubleshooting steps.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to execute billing processes, as insufficient permissions can also lead to errors.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult with SAP support for further assistance.