How To Fix >1508 - Multiple payment cards in one document are not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 508

• Message text: Multiple payment cards in one document are not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >1508 - Multiple payment cards in one document are not possible ?

  The SAP error message "1508 - Multiple payment cards in one document are not possible" typically occurs when you are trying to process a transaction that involves multiple payment cards within a single document (such as an invoice or a payment request). SAP does not allow multiple payment cards to be associated with a single document for various reasons, including accounting and reconciliation complexities.
  Cause:
  
  Multiple Payment Methods: The document you are trying to process has multiple payment card entries, which is not supported by the system.
  Configuration Settings: The system may be configured to restrict the use of multiple payment cards in a single transaction.
  User Input Error: The user may have inadvertently entered multiple payment card details when only one is allowed.
  
  Solution:
  
  Single Payment Card: Ensure that only one payment card is used per document. If you need to use multiple cards, consider splitting the transaction into separate documents.
  Review Configuration: Check the configuration settings in SAP to see if there are any parameters that can be adjusted to allow for multiple payment methods, although this is generally not recommended.
  User Training: Provide training to users on how to correctly enter payment information to avoid this error in the future.
  Transaction Splitting: If the transaction genuinely requires multiple payment methods, split the transaction into multiple documents, each with a single payment card.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific issues.
  Documentation: Refer to SAP documentation regarding payment processing and payment card handling to understand the limitations and best practices.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is impacting business operations.
  
  By following these steps, you should be able to resolve the error and process your transactions correctly.