How To Fix >1507 - Payment card type &1 is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 507

• Message text: Payment card type &1 is locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >1507 - Payment card type &1 is locked by another user ?

  The SAP error message "1507 Payment card type &1 is locked by another user" typically occurs when a user attempts to access or modify a payment card type that is currently locked by another user. This can happen in scenarios where multiple users are trying to work with the same payment card type simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the payment card type, which locks it for other users.
  Session Timeout: A previous session may not have released the lock due to a timeout or improper logout.
  System Error: Occasionally, system errors or crashes can leave locks in place.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try again.
  Identify the Lock: If you have the necessary permissions, you can check which user has locked the payment card type. This can often be done through transaction codes like SM12 (to view and delete locks) or SM21 (to check system logs).
  Release the Lock: If you determine that the lock is no longer needed (e.g., the user has logged off unexpectedly), you can manually release the lock using transaction SM12. Be cautious with this approach, as it may disrupt the other user's work.
  Contact the User: If possible, communicate with the user who has the lock to coordinate access.
  Check for System Issues: If this error occurs frequently, it may be worth investigating if there are underlying system issues or if the locking mechanism is functioning as intended.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to manage locks), SM21 (to view logs), and SU01 (to manage user accounts).
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify payment card types.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for best practices on managing payment card types and handling locks.
  
  If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.