How To Fix >1038 - Pre-notified items &1 / &2 cannot be cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: >1 - Shockwave SAPGUI message handling

• Message number: 038

• Message text: Pre-notified items &1 / &2 cannot be cleared

Self-Explanatory Message

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• What is the cause and solution for SAP error message >1038 - Pre-notified items &1 / &2 cannot be cleared ?

  The SAP error message "1038 Pre-notified items &1 / &2 cannot be cleared" typically occurs in the context of financial accounting, particularly when dealing with clearing transactions in accounts payable or accounts receivable. This error indicates that there are pre-notified items (such as invoices or payments) that cannot be cleared due to certain conditions not being met.
  Cause:
  
  Pre-notified Items: The error suggests that there are items that have been pre-notified (e.g., invoices that have been posted but not yet cleared) and are still pending.
  Clearing Restrictions: There may be restrictions or conditions that prevent the clearing of these items, such as:
  
  The items are not fully matched (e.g., invoice and payment amounts do not match).
  The items are in different currencies and have not been properly converted.
  There are open items that are not eligible for clearing due to their status (e.g., blocked items).
  
  
  Document Status: The status of the documents involved may not allow for clearing (e.g., if one of the documents is in a different status like "parked" or "blocked").
  
  Solution:
  
  
  Review Pre-notified Items: Check the items referenced in the error message (&1 and &2) to understand their status. You can do this by:
  
  Using transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to view the details of the items.
  Ensuring that the amounts match and that there are no discrepancies.
  
  
  
  Clear Open Items: If the items are eligible for clearing, ensure that:
  
  The amounts are equal.
  The items are in the same currency or have been properly converted.
  There are no other open items that would prevent the clearing process.
  
  
  
  Check Document Status: Ensure that the documents involved are not in a status that prevents clearing. If necessary, change the status of the documents to allow for clearing.
  
  
  Consult with Finance Team: If you are unable to resolve the issue, consult with your finance or accounting team. They may have additional insights or access to tools that can help diagnose the problem.
  
  
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error. You can also reach out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB03: Display Document
  FBL1N: Vendor Line Item Display
  FBL5N: Customer Line Item Display
  F-32: Clear Customer
  F-44: Clear Vendor
  
  
  Documentation: Review SAP documentation related to clearing processes and pre-notified items for more detailed guidance.
  Training: Consider training sessions or workshops on SAP financial processes if this error is common in your organization.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.