How To Fix 0D863 - Correspondence entry for invoicing number &1 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 863

• Message text: Correspondence entry for invoicing number &1 was not found

What causes this issue?

The appropriate correspondence entry was not found for the invoicing
number &V1&.
Where appropriate, reorganization has already been executed for the
correspondence but not yet for the invoicing.

System Response

It is not possible to display from the optical document archive.

How to fix this error?

If the correspondence data has already been reorganized, reimport the
necessary data.
Otherwise:
INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D863 - Correspondence entry for invoicing number &1 was not found ?

  The SAP error message 0D863 indicates that the system could not find a correspondence entry for the specified invoicing number. This error typically occurs in the context of invoicing and billing processes, particularly when trying to access or process correspondence related to an invoice.
  Cause:
  
  Missing Correspondence Entry: The most common cause is that the correspondence entry for the specified invoicing number does not exist in the system. This could happen if the correspondence was not generated or if it was deleted.
  Incorrect Invoicing Number: The invoicing number provided may be incorrect or mistyped, leading the system to search for a non-existent entry.
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to missing correspondence entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the correspondence entries.
  
  Solution:
  
  Verify Invoicing Number: Double-check the invoicing number you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Correspondence Generation: Ensure that the correspondence for the invoicing number was generated. You may need to run the correspondence generation process again if it was not created.
  Review Correspondence Settings: Check the configuration settings for correspondence in the relevant module (e.g., SD, FI). Ensure that the settings are correctly configured to generate correspondence for invoices.
  Data Consistency Check: Run any relevant data consistency checks or reports to identify and resolve any discrepancies in the data.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  Authorization Check: Ensure that you have the necessary authorizations to access the correspondence entries. If not, contact your system administrator to obtain the required permissions.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF03 (Display Billing Document) or SOST (SAPconnect Send Requests) to check the status of the invoice and any related correspondence.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to billing and correspondence to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.