How To Fix 0D771 - Errors occurred between &1 &2 and &3 &4 when deleting lock data

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 771

• Message text: Errors occurred between &1 &2 and &3 &4 when deleting lock data

What causes this issue?

A error occurred during deletion of the fields <LS>STOPG</> and/or
<LS>STOPD</> in table VVKKVTRG within the area stated with one or more
data records.

How to fix this error?

Check in the area stated whether there are data records in table
VVKKVTRG containing values in the fields <LS>STOPG</> or <LS>STOPD</>.
If there are entries for these data records in table DFKKLOCKS, delete
the fields <LS>STOPG</> and <LS>STOPD</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 0D771 - Errors occurred between &1 &2 and &3 &4 when deleting lock data ?

  The SAP error message 0D771 indicates that there were errors encountered while trying to delete lock data between two specified timestamps or identifiers. This error typically arises in the context of SAP's lock management system, which is responsible for ensuring data integrity during concurrent access by multiple users or processes.
  Cause:
  The error can occur due to several reasons, including:
  
  Database Lock Issues: There may be locks on the database that prevent the deletion of lock entries.
  Inconsistent Lock Data: The lock data may be inconsistent or corrupted, leading to issues when attempting to delete it.
  Authorization Issues: The user or process attempting to delete the lock data may not have the necessary authorizations.
  System Performance Issues: High system load or performance issues may lead to timeouts or failures in processing the deletion request.
  Configuration Issues: Incorrect configuration settings related to lock management in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If there are locks that are no longer needed, you can manually delete them if you have the necessary authorizations.
  
  
  Review Authorizations: Ensure that the user or process has the appropriate authorizations to delete lock data. You may need to consult with your SAP security team.
  
  
  Check for System Errors: Look for any system errors or performance issues that may be affecting the lock management. You can check the system logs using transaction code SM21.
  
  
  Database Consistency Check: If you suspect that the lock data is inconsistent, you may need to perform a database consistency check or consult with your database administrator.
  
  
  Restart the Application Server: In some cases, restarting the application server may help clear temporary issues related to lock management.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: System log for monitoring system messages.
  SM37: Monitor background jobs, which may provide insights into related processes.
  
  
  
  Documentation: Review SAP documentation related to lock management and error handling for more detailed guidance.
  
  
  Performance Monitoring: Use transaction codes like ST22 (Dump Analysis) and SM50 (Process Overview) to monitor system performance and identify any underlying issues.
  
  
  By following these steps, you should be able to diagnose and resolve the error message 0D771 effectively.