Message type: E = Error
Message class: 0D - FS-CD General Messages
Message number: 769
Message text: | Dunning lock &3 entered in contract &1 for partner &2
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0D769
- | Dunning lock &3 entered in contract &1 for partner &2 ?The SAP error message 0D769 indicates that a dunning lock has been entered for a specific contract and partner. This typically occurs in the context of accounts receivable and dunning processes, where a customer or partner has been flagged to prevent further dunning actions due to specific reasons, such as disputes or payment arrangements.
Cause: The dunning lock can be caused by several factors, including: Customer Dispute: The customer may have raised a dispute regarding an invoice, leading to a temporary lock on dunning activities. Payment Arrangement: There may be an agreed-upon payment plan that prevents further dunning until the arrangement is fulfilled. Manual Lock: A user may have manually entered a dunning lock for the contract or partner for various reasons. System Configuration: Certain configurations in the dunning process may automatically trigger locks based on specific criteria.
Solution: To resolve the error, you can take the following steps: Check Dunning Lock Status: Use transaction code FD32 (Change Customer) or
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