How To Fix 0D472 - &1 running dunning procedure(s) ended for &2 / &3 / &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 0D - FS-CD General Messages

  • Message number: 472

  • Message text: &1 running dunning procedure(s) ended for &2 / &3 / &4

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 0D472 - &1 running dunning procedure(s) ended for &2 / &3 / &4 ?

    The SAP error message 0D472 indicates that the dunning procedure has ended for a specific customer or vendor, and it typically includes placeholders for the customer/vendor number and the dunning run details. This message is part of the dunning process in SAP, which is used to manage overdue receivables.

    Cause:

    The error message can occur due to several reasons, including:

    1. Dunning Procedure Configuration: The dunning procedure may not be correctly configured for the customer/vendor in question. This includes settings related to dunning levels, dunning intervals, and dunning texts.

    2. Dunning Block: The customer/vendor may have a dunning block set, which prevents the dunning process from being executed.

    3. No Open Items: There may be no open items for the customer/vendor that meet the criteria for dunning, leading to the procedure ending without any action.

    4. Dunning Run Parameters: The parameters set for the dunning run may not match the criteria for the customer/vendor, resulting in no dunning notices being generated.

    5. Technical Issues: There could be technical issues or errors in the dunning program that prevent it from processing correctly.

    Solution:

    To resolve the error message 0D472, you can take the following steps:

    1. Check Dunning Procedure Configuration:

      • Go to the dunning procedure configuration in SAP (Transaction code: OMDU).
      • Ensure that the dunning procedure assigned to the customer/vendor is correctly set up.
    2. Review Dunning Block:

      • Check if there is a dunning block on the customer/vendor master data (Transaction code: FD03 for customers or FK03 for vendors).
      • If a dunning block exists, you may need to remove it if appropriate.
    3. Verify Open Items:

      • Check if there are any open items for the customer/vendor that should be included in the dunning run.
      • Use transaction codes like FBL1N (for vendors) or FBL5N (for customers) to review open items.
    4. Review Dunning Run Parameters:

      • Ensure that the parameters used in the dunning run (such as date, dunning levels, etc.) are appropriate for the customer/vendor in question.
    5. Check for Technical Issues:

      • If the above steps do not resolve the issue, consult with your SAP Basis or technical team to check for any underlying technical problems with the dunning program.
    6. Run Dunning Program Again:

      • After making the necessary adjustments, you can rerun the dunning program (Transaction code: F150) to see if the issue is resolved.

    Related Information:

    • Dunning Procedure: A systematic approach to remind customers of overdue payments, which can include sending letters or notifications.
    • Dunning Levels: Different stages in the dunning process, where each level may have different criteria and communication strategies.
    • SAP Documentation: Refer to SAP Help Portal or specific SAP notes related to dunning procedures for more detailed guidance.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to the dunning process.

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