How To Fix 0D473 - Number of completed dunning procedures: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 473

• Message text: Number of completed dunning procedures: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D473 - Number of completed dunning procedures: &1 ?

  The SAP error message 0D473, which states "Number of completed dunning procedures: &1," typically relates to issues in the dunning process within the SAP system. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. This error message indicates that there is a problem with the number of dunning procedures that have been completed for a particular customer or account.
  Cause:
  
  Dunning Procedure Configuration: The dunning procedure may not be correctly configured in the system. This could include settings related to the dunning levels, intervals, or the overall dunning strategy.
  Customer Master Data: The customer master data may not be set up correctly, which can affect how dunning is processed. This includes missing or incorrect dunning information.
  Dunning Run Issues: There may have been issues during the dunning run, such as missing parameters or incorrect selection criteria.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the dunning procedures to not complete as expected.
  
  Solution:
  
  Check Dunning Configuration: Review the dunning procedure settings in the SAP system. Ensure that all parameters are correctly set up according to your business requirements.
  
  Transaction Code: OBD2 (for dunning procedure configuration)
  
  
  Review Customer Master Data: Verify that the customer master data is complete and accurate. Check the dunning information in the customer account.
  
  Transaction Code: FD03 (to display customer master data)
  
  
  Analyze Dunning Run Logs: Check the logs of the dunning run to identify any errors or warnings that may have occurred during processing.
  
  Transaction Code: F150 (to execute dunning run)
  
  
  Re-run Dunning Process: If the configuration and data are correct, try re-running the dunning process to see if the issue persists.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Dunning Levels: Understand how dunning levels work in SAP and how they affect the dunning process.
  Dunning Area: Ensure that the dunning area is correctly assigned to the customer accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing dunning processes, such as F150 (Dunning) and F110 (Automatic Payment Transactions).
  Documentation: Review SAP documentation or user guides related to dunning procedures for more detailed information.
  
  By following these steps, you should be able to identify the cause of the error message 0D473 and implement a solution to resolve it.