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Message type: E = Error
Message class: 0D - FS-CD General Messages
Message number: 398
Message text: Dunning procedure cannot be determined for & & & & (posting area V202)
No dunning procedure is defined in the Implementation Guide for the
combination of dunning variant, company code, product group and main
and subtransaction.
The item can not be dunned. ,,
Check and change the settings for determining dunning procedures. In
the IMG, choose <ZK>Collections/Disbursements</> -> <ZK>Business
Transactions</> -> <ZK>Dunning Notices</> -> <ZK>Define Dunning
Procedure</>.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
0D398
- Dunning procedure cannot be determined for & & & & (posting area V202) ?The SAP error message 0D398 indicates that the dunning procedure cannot be determined for a specific account or posting area. This typically occurs in the context of accounts receivable or accounts payable when the system is trying to process dunning (reminders for overdue payments) but cannot find the appropriate dunning procedure for the specified parameters.
Causes:
- Missing Dunning Procedure: The dunning procedure may not be defined for the specific customer/vendor account or for the posting area in question.
- Incorrect Configuration: The configuration settings for dunning procedures may not be set up correctly in the system.
- Account Type Issues: The account type (e.g., customer, vendor) may not be linked to a valid dunning procedure.
- Posting Area Issues: The posting area (in this case, V202) may not have a dunning procedure assigned to it.
- Master Data Issues: The master data for the customer or vendor may be incomplete or incorrectly maintained.
Solutions:
Check Dunning Procedure Assignment:
- Go to the configuration settings in SAP (Transaction code: SPRO).
- Navigate to Financial Accounting > Accounts Receivable and Accounts Payable > Dunning > Define Dunning Procedures.
- Ensure that the dunning procedure is defined and assigned to the relevant customer/vendor accounts.
Review Customer/Vendor Master Data:
- Use transaction codes FD03 (for customers) or FK03 (for vendors) to display the master data.
- Check if the dunning procedure is assigned in the master data. If not, you may need to update it using FD02 or FK02.
Check Posting Area Configuration:
- Ensure that the posting area (V202) is correctly configured to use a dunning procedure.
- You can check this in the configuration settings under the dunning procedure settings.
Consult Documentation:
- Review SAP documentation or help files related to dunning procedures for any specific requirements or settings that may have been overlooked.
Testing:
- After making changes, test the dunning process again to see if the error persists.
Related Information:
If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.
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