How To Fix 0D397 - Action cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 397

• Message text: Action cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D397 - Action cancelled ?

  The SAP error message "0D397 Action cancelled" typically indicates that a certain action or process was interrupted or not completed successfully. This error can occur in various contexts within SAP, such as during data entry, processing transactions, or executing reports. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  User Intervention: The action may have been manually cancelled by the user, either intentionally or accidentally.
  System Timeout: The system may have timed out due to inactivity, leading to the cancellation of the action.
  Authorization Issues: The user may not have the necessary permissions to complete the action, resulting in a cancellation.
  Technical Errors: There may be underlying technical issues, such as network problems, system configuration errors, or bugs in the SAP application.
  Data Validation Errors: If the data being processed does not meet the required validation criteria, the action may be cancelled.
  
  Solutions:
  
  Retry the Action: If the action was cancelled accidentally, try to repeat the process.
  Check User Permissions: Ensure that the user has the necessary authorizations to perform the action. If not, contact your SAP administrator to adjust permissions.
  Increase Timeout Settings: If the issue is related to system timeouts, consider increasing the timeout settings in the SAP system configuration.
  Review Logs: Check the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the cancellation.
  Data Validation: Ensure that all data entered meets the required criteria and is valid. Correct any errors before attempting the action again.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes that may help in diagnosing the issue, such as ST22 (Dump Analysis) or SM21 (System Log).
  Documentation: Review SAP documentation or user manuals related to the specific module or transaction where the error occurred for more context.
  
  By following these steps, you should be able to identify the cause of the "0D397 Action cancelled" error and take appropriate measures to resolve it.