How To Fix 0D371 - Dunning procedure &1 contains no dunning levels

SAP Error Message - Details

• Message type: E = Error

• Message class: 0D - FS-CD General Messages

• Message number: 371

• Message text: Dunning procedure &1 contains no dunning levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 0D371 - Dunning procedure &1 contains no dunning levels ?

  The SAP error message 0D371 indicates that the dunning procedure specified does not contain any dunning levels. This error typically occurs when you attempt to execute a dunning run or process for a customer or vendor that is assigned a dunning procedure that has not been properly configured.
  Cause:
  
  Missing Dunning Levels: The dunning procedure assigned to the customer/vendor does not have any dunning levels defined.
  Incorrect Configuration: The dunning procedure may not have been set up correctly in the system.
  Data Entry Error: There might be a mistake in the assignment of the dunning procedure to the customer/vendor.
  
  Solution:
  To resolve this error, you need to ensure that the dunning procedure has the necessary dunning levels defined. Here are the steps to do that:
  
  
  Check Dunning Procedure Configuration:
  
  Go to the SAP transaction code OBD2 (or navigate through the menu: Financial Accounting > Accounts Receivable > Dunning > Dunning Procedure).
  Find the dunning procedure that is causing the issue (as indicated in the error message).
  Ensure that dunning levels are defined for this procedure. You can do this by selecting the dunning procedure and checking the dunning levels assigned to it.
  
  
  
  Define Dunning Levels:
  
  If no dunning levels are defined, you will need to create them. You can do this in the same configuration area by selecting the option to define dunning levels.
  Specify the necessary parameters for each dunning level, such as the number of days overdue, dunning charges, and any other relevant settings.
  
  
  
  Assign Dunning Procedure to Customer/Vendor:
  
  After ensuring that the dunning procedure is correctly configured, check if it is assigned to the relevant customer or vendor.
  You can do this by using transaction code FD02 (for customers) or FK02 (for vendors) and checking the dunning procedure field.
  
  
  
  Test the Dunning Run:
  
  Once the dunning levels are defined and the procedure is assigned, try running the dunning process again to see if the error persists.
  
  
  
  Related Information:
  
  Dunning Levels: These are stages in the dunning process that define how overdue payments are handled. Each level can have different parameters, such as the number of days overdue before a dunning notice is sent.
  Dunning Procedure: This is a set of rules that govern how dunning is performed for customers or vendors. It includes the dunning levels and the actions to be taken at each level.
  Transaction Codes:
  
  OBD2: Configuration for dunning procedures.
  FD02: Change customer master data.
  FK02: Change vendor master data.
  
  
  
  By following these steps, you should be able to resolve the error message 0D371 and successfully execute the dunning process.