How To Fix 06427 - The delivery address that was being held has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 427

• Message text: The delivery address that was being held has been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 06427 - The delivery address that was being held has been reset ?

  The SAP error message "06427: The delivery address that was being held has been reset" typically occurs in the context of sales and distribution processes, particularly when dealing with delivery documents. This error indicates that the delivery address associated with a particular transaction has been reset or cleared, which can disrupt the processing of the delivery.
  Causes:
  
  Data Inconsistency: The delivery address may have been changed or deleted in the master data (e.g., customer master data) after the delivery was created.
  User Actions: A user may have inadvertently reset or modified the delivery address in the transaction.
  System Configuration: There may be issues with the configuration settings in the SAP system that affect how delivery addresses are handled.
  Document Flow Issues: If there are changes in the document flow (e.g., changes in sales orders or related documents), it may lead to inconsistencies in the delivery address.
  
  Solutions:
  
  Check Master Data: Verify the customer master data and ensure that the delivery address is correctly maintained. If there are any changes, update the delivery address accordingly.
  Review Transaction Changes: Check if any recent changes were made to the delivery document or related documents that could have affected the delivery address.
  Recreate the Delivery: If the delivery address cannot be restored, consider recreating the delivery document with the correct address.
  Consult Configuration Settings: Review the configuration settings related to delivery processing in the SAP system to ensure they are set up correctly.
  Check for User Exits or BAdIs: If there are any custom developments (user exits or BAdIs) that might affect the delivery address, review them to ensure they are functioning as intended.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), or VL03N (Display Outbound Delivery) to investigate the delivery document.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation or help files for more information on handling delivery addresses and related processes in the Sales and Distribution module.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.