How To Fix 06298 - Quantity delivered by shipping differs from GR quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: 06 -

• Message number: 298

• Message text: Quantity delivered by shipping differs from GR quantity

What causes this issue?

You have attempted to delete an item of a
<DS:GLOS.3526C047AFAB52B9E10000009B38F974>stock transport order</> for
which not all goods have yet been received.

System Response

The item cannot be deleted because the quantity delivered by the
supplying plant does not agree with the GR quantity posted in the
ordering plant.

How to fix this error?

You cannot delete the item until the full quantity of goods has been
received.
You may be able to delete the delivery in the supplying plant (or
arrange to have it deleted).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 06298 - Quantity delivered by shipping differs from GR quantity ?

  The SAP error message 06298, which states "Quantity delivered by shipping differs from GR quantity," typically occurs during the goods receipt (GR) process when the quantity of goods received does not match the quantity that was shipped or expected. This discrepancy can arise from various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Shipping Errors: The quantity shipped by the vendor may differ from what was ordered or expected.
  Receiving Errors: The receiving department may have incorrectly recorded the quantity received.
  Partial Deliveries: If the vendor delivered a partial quantity, it may not have been properly documented in the system.
  Inventory Adjustments: Previous inventory adjustments or discrepancies may lead to mismatches.
  System Configuration Issues: Incorrect settings in the SAP system regarding delivery and goods receipt processes can also lead to this error.
  
  Solutions:
  
  Verify Shipping Documents: Check the shipping documents and compare the delivered quantity with the expected quantity in the purchase order (PO).
  Check Goods Receipt Entry: Review the goods receipt entry in SAP to ensure that the quantity entered matches the quantity delivered.
  Adjust the Quantity: If the delivered quantity is correct, adjust the goods receipt quantity in SAP to match the delivered quantity.
  Communicate with Vendor: If there is a discrepancy, contact the vendor to clarify the situation and resolve any shipping errors.
  Review Purchase Order: Ensure that the purchase order reflects the correct quantities and that any changes have been properly documented.
  Use Transaction Codes: Utilize relevant transaction codes (e.g., MIGO for goods movement) to correct or adjust the entries as needed.
  Check for Open Purchase Orders: Ensure that there are no open purchase orders that might be causing confusion regarding quantities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like MIGO (Goods Movement), ME23N (Display Purchase Order), and ME22N (Change Purchase Order) for managing goods receipts and purchase orders.
  Documentation: Maintain proper documentation for all shipping and receiving activities to facilitate easier resolution of discrepancies.
  Training: Ensure that staff involved in shipping and receiving processes are adequately trained on SAP procedures to minimize errors.
  System Configuration: Work with your SAP Basis or configuration team to ensure that the system settings align with your business processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the discrepancy in quantities.