How To Fix 01671 - System could not create service user

SAP Error Message - Details

• Message type: E = Error

• Message class: 01 -

• Message number: 671

• Message text: System could not create service user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 01671 - System could not create service user ?

  The SAP error message "01671 System could not create service user" typically indicates an issue with the creation of a service user in the SAP system. This error can arise due to various reasons, including authorization issues, configuration problems, or system settings.
  Causes:
  
  Authorization Issues: The user attempting to create the service user may not have the necessary authorizations or roles assigned to perform this action.
  Configuration Problems: There may be issues with the configuration settings in the SAP system that prevent the creation of service users.
  System Settings: The system may have restrictions or settings that limit the creation of new users, such as a maximum number of users or specific profiles that are not allowed.
  Database Issues: There could be underlying database issues that prevent the creation of new entries in the user tables.
  Transport Layer Issues: If the system is part of a transport layer, there may be issues with the transport configuration that affect user creation.
  
  Solutions:
  
  Check Authorizations: Ensure that the user attempting to create the service user has the necessary authorizations. This can be done by checking the user's roles and profiles in transaction SU01 or SU02.
  Review Configuration Settings: Check the configuration settings related to user management in transaction SU01 or SU10. Ensure that there are no restrictions in place that would prevent the creation of service users.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Database Consistency: Check the database for any inconsistencies or issues that may be affecting user creation. This may require the assistance of a database administrator.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU02 (Profile Maintenance).
  User Management Best Practices: Implement best practices for user management, including regular audits of user roles and authorizations to prevent similar issues in the future.
  Documentation: Refer to SAP documentation for user management and authorization concepts to better understand the underlying mechanisms.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.