How To Fix 00963 - DB error: Access to DB interface not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 963

• Message text: DB error: Access to DB interface not allowed

What causes this issue?

You are attempting to generate a database object for an SAP structure
which is not a transparent table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00963 - DB error: Access to DB interface not allowed ?

  The SAP error message "00963 DB error: Access to DB interface not allowed" typically indicates that there is an issue with the database access permissions or configuration in the SAP system. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Database User Permissions: The user account that the SAP system is using to connect to the database may not have the necessary permissions to access the database interface.
  Database Configuration: There may be a misconfiguration in the database settings or the SAP system's connection parameters.
  Database Lock: The database might be locked or in a state that prevents access.
  Network Issues: There could be network-related issues preventing the SAP system from communicating with the database.
  SAP Kernel Issues: The SAP kernel version may not be compatible with the database version being used.
  
  Solutions:
  
  
  Check Database User Permissions:
  
  Verify that the database user has the necessary permissions to access the required database objects. This may involve checking roles and privileges assigned to the user in the database.
  
  
  
  Review Database Configuration:
  
  Check the database connection settings in the SAP system (e.g., in the DB02 transaction) to ensure they are correctly configured.
  Ensure that the database is running and accessible.
  
  
  
  Database Lock:
  
  If the database is locked, you may need to unlock it or resolve any issues that are causing the lock.
  
  
  
  Network Configuration:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the database. This may involve checking firewalls, network routes, and connectivity.
  
  
  
  Update SAP Kernel:
  
  If the issue is related to compatibility, consider updating the SAP kernel to a version that is compatible with your database.
  
  
  
  Check SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like DB02 (Database Performance Monitor) and SM21 (System Log) to gather more information about the error and the state of the database.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and logs.
  
  Conclusion:
  Resolving the "00963 DB error: Access to DB interface not allowed" error typically involves checking user permissions, database configurations, and ensuring that the SAP system can communicate with the database. By following the steps outlined above, you should be able to identify and resolve the underlying issue.