How To Fix 00962 - DB error: Access to DB interface unsuccessful

00962 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 962

• Message text: DB error: Access to DB interface unsuccessful

What causes this issue?

Internal error within the database interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00962 - DB error: Access to DB interface unsuccessful ?

  The SAP error message "00962 DB error: Access to DB interface unsuccessful" typically indicates that there is a problem with the database connection or the database interface itself. This error can arise from various issues, including configuration problems, network issues, or database server problems. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Database Connection Issues: The SAP system may not be able to connect to the database due to incorrect connection parameters (like hostname, port, or database name).
  Database Server Down: The database server may be down or not responding.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server.
  Configuration Errors: Incorrect configuration in the SAP system or database settings can lead to this error.
  Insufficient Permissions: The user account used to connect to the database may not have the necessary permissions.
  Database Lock: The database might be locked or in a state that prevents access.
  Resource