How To Fix 00956 - DB error: Internal error in DB interface

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 956

• Message text: DB error: Internal error in DB interface

What causes this issue?

An inconsistent status was discovered within the database interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Report the problem to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00956 - DB error: Internal error in DB interface ?

  The SAP error message "00956 DB error: Internal error in DB interface" typically indicates that there is an issue with the database interface that SAP is using to communicate with the underlying database. This error can arise from various causes, and addressing it often requires a systematic approach to identify and resolve the underlying issue.
  Possible Causes:
  
  Database Connectivity Issues: Problems with the network connection between the SAP application server and the database server.
  Database Configuration Errors: Incorrect configuration settings in the database or in the SAP system that prevent proper communication.
  Database Corruption: Corruption in the database tables or indexes that can lead to unexpected behavior.
  Resource Limitations: Insufficient memory, CPU, or disk space on the database server.
  Database Driver Issues: Problems with the database drivers or libraries used by SAP to connect to the database.
  SAP Kernel Issues: Bugs or issues in the SAP kernel that may affect database operations.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Use tools like ping or telnet to test connectivity.
  
  
  
  Review Database Configuration:
  
  Ensure that the database connection parameters in the SAP system are correctly configured.
  Check the database instance settings and ensure they match the requirements of the SAP system.
  
  
  
  Database Integrity Checks:
  
  Run database integrity checks to identify and repair any corruption in the database.
  Use database-specific tools to check for and fix issues (e.g., DBCC CHECKDB for SQL Server).
  
  
  
  Monitor Resource Usage:
  
  Check the resource usage on the database server (CPU, memory, disk space).
  Ensure that the database server has sufficient resources to handle the workload.
  
  
  
  Update Database Drivers:
  
  Ensure that you are using the latest version of the database drivers compatible with your SAP version.
  Reinstall or update the database client software if necessary.
  
  
  
  Check SAP Kernel Version:
  
  Ensure that you are using a supported and stable version of the SAP kernel.
  Apply any relevant patches or updates to the SAP system.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs (transaction SM21) and the database logs for any additional error messages or warnings that could provide more context.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error message or related issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and the context in which the error occurred.
  Documentation: Review the official SAP documentation for your specific version and database type for any additional troubleshooting steps or configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "00956 DB error: Internal error in DB interface" message.