How To Fix 00955 - DB error: Error in use of the DB interface

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 955

• Message text: DB error: Error in use of the DB interface

What causes this issue?

A function of the database interface of the R3 kernel was called
with inadequate or incorrect parameters.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Report the problem to SAP if it can be reproduced. That is an
internal problem which should not actually occur.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00955 - DB error: Error in use of the DB interface ?

  The SAP error message "00955 DB error: Error in use of the DB interface" typically indicates a problem with the database interface when SAP is trying to execute a database operation. This error can arise from various underlying issues, including database connectivity problems, configuration issues, or even data integrity problems.
  Possible Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect database configuration, or database server downtime.
  Database Configuration: Incorrect settings in the database configuration files or in the SAP system configuration can lead to this error.
  Data Integrity Issues: Corrupted data or issues with the database schema can cause the database interface to fail.
  Insufficient Permissions: The user account that SAP is using to connect to the database may not have the necessary permissions to perform the requested operation.
  Database Locking: If the database is locked or if there are long-running transactions, it may lead to this error.
  Resource Limitations: Insufficient memory or CPU resources on the database server can also lead to this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the database listener is active and configured correctly.
  
  
  
  Review Configuration Settings:
  
  Check the database connection parameters in the SAP system (e.g., DB connection settings in the instance profile).
  Ensure that the database client is correctly installed and configured on the SAP application server.
  
  
  
  Inspect User Permissions:
  
  Verify that the user account used by SAP to connect to the database has the necessary permissions to perform the required operations.
  
  
  
  Check for Data Integrity Issues:
  
  Run database consistency checks to identify and resolve any data integrity issues.
  If necessary, restore from a backup if corruption is detected.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for resource utilization and identify any bottlenecks.
  Consider optimizing queries or increasing resources if the database is under heavy load.
  
  
  
  Review SAP and Database Logs:
  
  Check the SAP application logs (transaction SM21) and the database logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the SAP application server and/or the database server to clear any transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for your specific version and database type for best practices on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further investigation.