How To Fix 00797 - Log on using SSO ticket denied due to security guideline


00797 - Overview

  • Message type: E = Error

  • Message class: 00 -

  • Message number: 797

  • Message text: Log on using SSO ticket denied due to security guideline

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 00797 - Log on using SSO ticket denied due to security guideline ?
    The SAP error message "00797 Log on using SSO ticket denied due to security guideline" typically indicates that there is a security policy or guideline in place that is preventing the use of Single Sign-On (SSO) tickets for logging into the SAP system. This can occur for various reasons, including configuration issues, security settings, or user permissions.
    Causes:
    
    Security Policies: The SAP system may have security guidelines that restrict the use of SSO tickets for certain users or roles.
    
    Configuration Issues: The SSO configuration may not be set up correctly, leading to the denial of SSO tickets. User Permissions: The user attempting to log in may not have the necessary permissions to use SSO. Expired or Invalid Ticket: The SSO ticket being used may be expired or invalid. Network Issues: There may be network-related issues preventing the SSO ticket from being validated. Solutions: Check Security Guidelines: Review the security guidelines set in the SAP system to ensure that

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant