How To Fix 00685 - Transaction from "PRIV" session reset after timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 685

• Message text: Transaction from "PRIV" session reset after timeout

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00685 - Transaction from "PRIV" session reset after timeout ?

  The SAP error message "00685 Transaction from 'PRIV' session reset after timeout" typically indicates that a transaction in a privileged session has been terminated due to inactivity. This can happen when a user is logged into a session but does not perform any actions for a specified period, leading to a timeout.
  Cause:
  
  Session Timeout: SAP systems have a timeout setting that automatically logs out users after a period of inactivity to free up resources and maintain security.
  Privileged Session: The error specifically mentions a "PRIV" session, which usually refers to a session with elevated privileges (like administrative access). These sessions may have different timeout settings compared to regular user sessions.
  Configuration Settings: The timeout duration can be configured in the SAP system settings, and it may be set too low for the user's needs.
  
  Solution:
  
  
  Increase Timeout Settings: If the timeout is too short for your business processes, consider increasing the timeout duration. This can be done by adjusting the profile parameters in the SAP system:
  
  Use transaction RZ10 to change the profile parameters related to session timeouts, such as rdisp/gui_auto_logout (for GUI sessions) or rdisp/keepalive (to keep sessions alive).
  
  
  
  Regular Activity: Encourage users to perform regular actions in their sessions to prevent timeouts. This could include periodic refreshes or interactions with the system.
  
  
  Session Management: Monitor and manage sessions effectively. If users are frequently encountering this issue, it may be worth reviewing how sessions are being utilized and whether there are any unnecessary long-running sessions.
  
  
  User Training: Provide training to users on how to manage their sessions effectively, including logging out when not in use and understanding the implications of session timeouts.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific recommendations or patches related to session timeouts and error message 00685.
  System Logs: Review system logs for additional context around the error, which may provide insights into what was happening at the time of the timeout.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations, as this can sometimes affect session behavior.
  
  By addressing the timeout settings and ensuring users are aware of how to manage their sessions, you can mitigate the occurrence of this error message.