How To Fix 00622 - No update server active

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 622

• Message text: No update server active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00622 - No update server active ?

  The SAP error message "00622 No update server active" typically indicates that the system is unable to find an active update server to process the update requests. This can occur in various scenarios, particularly in systems that utilize update processing for database changes.
  Causes:
  
  Update Server Not Running: The update server may not be active or has crashed.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the update server from being recognized.
  Network Issues: Network problems could prevent the application server from communicating with the update server.
  System Load: High system load or resource constraints may lead to the update server being unable to process requests.
  Transport Layer Issues: Problems in the transport layer can also lead to this error.
  
  Solutions:
  
  
  Check Update Server Status:
  
  Use transaction code SM50 to check if the update server is running. Look for the update work processes and ensure they are active.
  If the update server is not running, you may need to restart it.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any errors or warnings that might indicate why the update server is not active.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings for the update server are correct. This includes checking the instance profile and ensuring that the update work processes are defined.
  
  
  
  Restart the Application Server:
  
  If the update server is not responding, consider restarting the application server to reinitialize the update processes.
  
  
  
  Monitor System Performance:
  
  Use transaction ST02 (Tune Summary) to monitor memory and buffer performance. If the system is under heavy load, consider optimizing performance or increasing resources.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the application server and the update server.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50: Monitor work processes.
  SM21: System log.
  ST02: Tune summary.
  SM37: Job monitoring (to check if any jobs are stuck).
  
  
  
  SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
  
  
  Documentation: Refer to SAP documentation for more detailed information on update processing and troubleshooting.
  
  
  By following these steps, you should be able to diagnose and resolve the "00622 No update server active" error in your SAP system.