How To Fix 00380 - Processing not possible (session is locked)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 380

• Message text: Processing not possible (session is locked)

What causes this issue?

You cannot process a session with a future lock date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Unlock the lock date or set it to the current date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00380 - Processing not possible (session is locked) ?

  The SAP error message "00380 Processing not possible (session is locked)" typically indicates that a user is trying to perform an action in SAP that is not allowed because the session is currently locked. This can happen for various reasons, such as:
  Causes:
  
  User Session Lock: The user may have an active session that is locked due to a previous transaction that was not completed or was interrupted.
  System Lock: The system may have locked the session due to a timeout or a system error.
  Database Lock: A database lock may be in place if another user or process is currently accessing the same data.
  Transaction Errors: If a transaction was not completed properly, it may leave the session in a locked state.
  
  Solutions:
  
  Log Out and Log Back In: Sometimes, simply logging out of the SAP system and logging back in can resolve the issue.
  Check Active Sessions: Use transaction code SM04 to check for active user sessions. If you find your session is locked, you can end it from this screen.
  Use Transaction SM12: This transaction allows you to view and delete locks on database entries. You can check for locks related to your user ID and remove them if necessary.
  Transaction SM21: Check the system log for any errors or messages that might indicate why the session is locked.
  Contact SAP Basis Team: If the issue persists, it may require intervention from the SAP Basis team to unlock the session or investigate further.
  
  Related Information:
  
  User Locking: SAP has mechanisms to lock user sessions for security and data integrity. Understanding how these locks work can help in troubleshooting.
  Session Management: Familiarize yourself with session management in SAP, including how to monitor and manage user sessions.
  Error Codes: SAP error messages often come with codes that can be looked up in the SAP Help Portal or through SAP Notes for more specific guidance.
  
  If you continue to experience issues, it may be beneficial to consult SAP documentation or reach out to your organization's SAP support team for further assistance.