How To Fix >0767 - Due date changed; arrears surcharge will not be recalculated

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 767

• Message text: Due date changed; arrears surcharge will not be recalculated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0767 - Due date changed; arrears surcharge will not be recalculated ?

  The SAP error message 0767 ("Due date changed; arrears surcharge will not be recalculated") typically occurs in the context of financial transactions, particularly when dealing with payment terms, due dates, or arrears surcharges in accounts receivable or accounts payable processes.
  Cause:
  This error message is triggered when the due date of an invoice or payment is changed after an arrears surcharge has already been calculated. The system does not automatically recalculate the arrears surcharge when the due date is modified, which can lead to inconsistencies in the financial data.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review the Due Date Change: Ensure that the change to the due date is necessary and correct. If the change is not needed, consider reverting to the original due date.
  
  
  Recalculate Arrears Surcharge: If the due date change is valid, you may need to manually recalculate the arrears surcharge. This can typically be done through the relevant transaction in SAP, depending on your configuration and the specific module you are using (e.g., FI, CO).
  
  
  Check Configuration Settings: Review the configuration settings related to payment terms and arrears surcharges in your SAP system. Ensure that the settings align with your business processes and that the system is set up to handle due date changes appropriately.
  
  
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on handling arrears surcharges and due date changes. This can provide insights into best practices and system capabilities.
  
  
  Contact SAP Support: If the issue persists or if you are unsure how to proceed, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional tools or insights to help resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing invoices, payments, and arrears surcharges (e.g., FB60 for vendor invoices, FB70 for customer invoices).
  User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that might affect how due dates and surcharges are handled.
  Testing: After making changes, conduct thorough testing to ensure that the system behaves as expected and that the arrears surcharge is calculated correctly after any due date changes.
  
  By following these steps, you should be able to address the error message and ensure that your financial processes in SAP are functioning correctly.