How To Fix >0365 - Main and subtransaction for returns missing in Customizing

>0365 - Overview

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 365

• Message text: Main and subtransaction for returns missing in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >0365 - Main and subtransaction for returns missing in Customizing ?

  The SAP error message 0365 indicates that there is a configuration issue related to the handling of returns in the system. Specifically, it suggests that the main and subtransaction for returns are not defined in the Customizing settings. This can occur in various modules, such as Sales and Distribution (SD) or Materials Management (MM), where returns processing is involved.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The main and subtransaction codes for returns have not been set up in the system.
  Incorrect Customizing Settings: The settings in the Customizing (SPRO) may not be correctly defined for the specific transaction type you are trying to process.
  Transport Issues: If the configuration was recently transported from another system, it may not have been fully or correctly transported.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO.
  Navigate to the relevant