How To Fix >0182 - Receivable &1 was wholly or partially submitted to collection agency

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 182

• Message text: Receivable &1 was wholly or partially submitted to collection agency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0182 - Receivable &1 was wholly or partially submitted to collection agency ?

  The SAP error message 0182 indicates that a receivable (customer invoice or account) has been submitted to a collection agency, either wholly or partially. This typically means that the receivable is no longer fully under the control of the company’s internal collections process, and certain actions may be restricted.
  Cause:
  
  Collection Agency Involvement: The receivable has been assigned to a collection agency for recovery, which means that the company has decided to outsource the collection of this debt.
  Partial Submission: In some cases, only a part of the receivable may have been submitted to the collection agency, which can lead to restrictions on how the remaining balance can be managed.
  System Configuration: The configuration settings in SAP regarding accounts receivable and collection processes may also lead to this message being triggered.
  
  Solution:
  
  Check Collection Status: Verify the status of the receivable in the system. You can do this by checking the customer account and reviewing the collection agency assignment.
  Contact Collection Agency: If the receivable is with a collection agency, you may need to coordinate with them to understand the next steps or to resolve the issue.
  Internal Review: If the receivable should not have been submitted to a collection agency, review the internal processes and determine if there was an error in the assignment.
  Adjustments: If necessary, adjustments can be made in the system to either remove the receivable from the collection agency or to update its status, depending on the company's policies and the agreement with the collection agency.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific transaction codes or processes that may help resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD10N (Display Customer Balance) or FBL5N (Customer Line Item Display) to review the receivable details.
  Configuration Settings: Review the configuration settings in the SAP system related to accounts receivable and collection processes to ensure they align with your business practices.
  User Roles and Permissions: Ensure that the user attempting to perform actions on the receivable has the necessary permissions, as restrictions may also be due to user role limitations.
  
  If the issue persists or if you need further assistance, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules.