How To Fix CRM_IC_AUI508 - Nicht bestimmbar, ob Drucktasten für ausgew. Inbox-Element deaktiviert


CRM_IC_AUI508 - Overview

  • Message type: E = Error

  • Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

  • Message number: 508

  • Message text: Nicht bestimmbar, ob Drucktasten für ausgew. Inbox-Element deaktiviert

  • Show details Hide details
  • Was verursacht dieses Problem?

    You are using the agent inbox to process business transactions or cases.
    You have selected an item in the result list and received this message.

    Systemantwort

    Due to an internal problem, the system was not able to determine whether
    some of the inbox buttons are to be enabled or disabled.

    Wie behebe ich diesen Fehler?

    Contact your system administrator.

    Vorgehensweise für Systemadministratoren

    Ensure that the transaction type of the selected inbox item has been
    defined in Customizing for the activity clipboard. To do this, access
    the Customizing activity <ZK>Customer Relationship Management</> -->
    <ZK>Interaction Center WebClient</> --> <ZK>Basic Functions</> -->
    <DS:SIMG.CRM_IC_007>Define Activity Clipboard Profiles</>.
    In order to analyze the problem, activate the checkpoint groups
    IC_WEBCLIENT_INBOX and IC_WEBCLIENT_PROCESS_CONTROL for your user in
    transaction SAAB (Assertions and Breakpoints). A dialog box of the ABAP
    debugger is then displayed as soon as the problem occurs.

    Fehlermeldungsextrakt aus SAP-System. Copyright SAP SE


CRM_IC_AUI508 - Details








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