How To Fix BCOMEC040 - Die Rückfrage wurde zwecks Weiterleiten eingeleitet, Konferenz unmöglich

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 040

• Message text: Die Rückfrage wurde zwecks Weiterleiten eingeleitet, Konferenz unmöglich

Was verursacht dieses Problem?

You have initiated a consultation with the intention of transferring a
call to the call partner. You now want to initiate a conference
instead. Neither the external software component nor the telephone
equipment support this.
Further information on the external software component:
&V3&
The server concerned is &V1&.

Systemantwort

The conference was not initiated.

Wie behebe ich diesen Fehler?

End the consultation and return to the first call. Then initiate a
conference correctly.

Vorgehensweise für Systemadministratoren

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (V4&).
The return code for the underlying CTI software is: &V2&

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