How to use S_KK4_74001241 - Activité IMG : ISPAM_KONTAKTGRUND


SAP Transaction Code - Details

  • Transaction Code: S_KK4_74001241

    Description: Activité IMG : ISPAM_KONTAKTGRUND

    Release: ECC 6 only

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    • Program: SAPLS_CUS_IMG_ACTIVITY

      Screen: 200

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  • SAP Tcode: S_KK4_74001241 - Activité IMG : ISPAM_KONTAKTGRUND
    
    Overview:
    S_KK4_74001241 is an SAP transaction code used to access the IMG Activity ISPAM_KONTAKTGRUND. This activity is part of the SAP IS-U/CCS (Industry Solution for Utilities/Customer Care and Service) module. It is used to maintain contact reasons for customer contacts in the system. 
    
    Functionality:
    The IMG Activity ISPAM_KONTAKTGRUND allows users to maintain contact reasons for customer contacts in the system. This includes creating, changing, and deleting contact reasons. It also allows users to assign contact reasons to customer contacts and assign contact reasons to customer contact types. 
    
    Step-by-step How to Use:
    1. Access the IMG Activity ISPAM_KONTAKTGRUND by entering the transaction code S_KK4_74001241 into the command field. 
    2. Select “Create” from the menu bar to create a new contact reason. 
    3. Enter the required information into the fields provided and save your changes. 
    4. To change an existing contact reason, select “Change” from the menu bar and enter the required information into the fields provided. 
    5. To delete an existing contact reason, select “Delete” from the menu bar and confirm your selection. 
    6. To assign a contact reason to a customer contact, select “Assign Contact Reasons” from the menu bar and enter the required information into the fields provided. 
    7. To assign a contact reason to a customer contact type, select “Assign Contact Reasons to Contact Types” from the menu bar and enter the required information into the fields provided. 
    8. Save your changes when you are finished making changes or assigning contact reasons. 
    
    Other Recommendations:
    It is important to note that only users with appropriate authorization can access this activity and make changes or assign contact reasons in it. Additionally, it is recommended that users familiarize themselves with all of the available options in this activity before making any changes or assigning any contact reasons in it.
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