How to use SRAL_DEMO_CUSTOMER - Service client

SAP Transaction Code - Details

• Transaction Code: SRAL_DEMO_CUSTOMER

  Description: Service client

  Release: S/4HANA and ECC 6

• • Program: SRAL_DEMO_CUSTOMERCARE

    Screen: 500

    Authorization Object:

  • Development Package: SREAD_ACCESS_LOG_TEST_DEMO

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: SRAL_DEMO_CUSTOMER - Service client

  
  Overview:
  The SAP transaction code SRAL_DEMO_CUSTOMER - Customercare is used to create and manage customer accounts in the SAP system. It allows users to view customer information, create new customer accounts, and update existing customer accounts. 
  
  Functionality: 
  This transaction code provides a comprehensive view of customer information, including contact details, account status, and payment history. It also allows users to create new customer accounts and update existing customer accounts. Additionally, it provides a range of reports that can be used to analyze customer data. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system using your user ID and password. 
  2. Enter the transaction code SRAL_DEMO_CUSTOMER - Customercare in the command field. 
  3. The main screen will appear with a list of customers. 
  4. To create a new customer account, click on the “Create” button at the top of the screen. 
  5. Enter the required information for the new customer account and click “Save” when finished. 
  6. To view or update an existing customer account, select the desired customer from the list and click “Edit” at the top of the screen. 
  7. Make any necessary changes to the customer information and click “Save” when finished. 
  8. To generate reports, click on the “Reports” button at the top of the screen and select the desired report type from the list of available reports. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in this transaction code before using it in order to ensure that they are able to use it effectively and efficiently. Additionally, users should ensure that all customer information is kept up-to-date in order to ensure accurate reporting and analysis of customer data.