LSO_SOCIAL_MANAGER - LSO : Social Integration Manager

SAP Transaction Code - Details

• Transaction Code: LSO_SOCIAL_MANAGER

  Description: LSO : Social Integration Manager

  Release: S/4HANA and ECC 6

• • Program: RH_SOCIAL_MANAGER_LSO

    Screen: 1000

    Authorization Object:

  • Development Package: LSO_LPO_ND

    Package Description: SAP Learning Solution - Learning Portal Interfaces

    Parent Package: LSO

  • Module/Component: PE-LSO-TM

    Description: Training Management

Smart SAP Assistant

• SAP Tcode: LSO_SOCIAL_MANAGER - LSO : Social Integration Manager

  
  Overview:
  The SAP transaction code LSO_SOCIAL_MANAGER is used to access the Social Integration Manager (LSO Social Integration Manager). This tool allows users to integrate social media content into their SAP system. It enables users to monitor, analyze, and respond to social media conversations in real-time. 
  
  Functionality: 
  The Social Integration Manager provides a comprehensive set of features for managing social media content. It allows users to monitor conversations on social media platforms, analyze sentiment and engagement, and respond to customer inquiries in real-time. Additionally, it provides a platform for creating and managing campaigns, as well as tracking performance metrics. 
  
  Step-by-step How to Use: 
  1. Log into your SAP system and enter the transaction code LSO_SOCIAL_MANAGER. 
  2. Select the social media platform you wish to integrate with your SAP system. 
  3. Configure the settings for the integration, such as the type of content you wish to monitor and the frequency of updates. 
  4. Monitor conversations on social media platforms and respond to customer inquiries in real-time. 
  5. Analyze sentiment and engagement metrics for each post or conversation. 
  6. Create and manage campaigns on social media platforms. 
  7. Track performance metrics for each campaign. 
  
  Other Recommendations: 
  It is important to ensure that all users of the Social Integration Manager are properly trained in its use and understand how it works before using it in production environments. Additionally, it is recommended that users regularly review their settings and adjust them as needed to ensure optimal performance of the tool.