How to use JKR1 - Créer réclamation client

SAP Transaction Code - Details

• Transaction Code: JKR1

  Description: Créer réclamation client

  Release: ECC 6 only

• • Program: SAPMJKCOMPL

    Screen: 100

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

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Smart SAP Assistant

• SAP Tcode: JKR1 - Créer réclamation client

  
  Overview:
  The SAP transaction code JKR1 is used to create customer complaints in the SAP system. It is a part of the SAP Quality Management (QM) module and is used to document customer complaints and initiate corrective action. 
  
  Functionality: 
  The JKR1 transaction code allows users to create customer complaints in the SAP system. It enables users to enter details such as the customer name, complaint description, and product details. The transaction code also allows users to assign a responsible person for the complaint and set a target date for resolution. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code JKR1 in the command field. 
  2. Enter the customer name and complaint description in the appropriate fields. 
  3. Enter the product details such as material number, batch number, and quantity in the appropriate fields. 
  4. Assign a responsible person for the complaint by entering their name in the appropriate field. 
  5. Set a target date for resolution of the complaint by entering it in the appropriate field. 
  6. Click “Save” to create the customer complaint in the SAP system. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with other related SAP transaction codes such as JK02 (Display Customer Complaint) and JK03 (Change Customer Complaint). Additionally, users should ensure that all relevant information is entered accurately when creating customer complaints in order to ensure that corrective action can be taken quickly and efficiently.