How to use CRM_WFM_SETSHFT - Définir modèles d'affectation

SAP Transaction Code - Details

• Transaction Code: CRM_WFM_SETSHFT

  Description: Définir modèles d'affectation

  Release: ECC 6 only

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Smart SAP Assistant

• SAP Tcode: CRM_WFM_SETSHFT - Définir modèles d'affectation

  
  Overview: 
  CRM_WFM_SETSHFT is a SAP transaction code used to define shift templates in the SAP Customer Relationship Management (CRM) system. It is used to create and manage shift templates, which are used to assign shifts to employees. 
  
  Functionality: 
  The CRM_WFM_SETSHFT transaction code allows users to create and manage shift templates in the SAP CRM system. It enables users to define the start and end times of shifts, as well as the number of employees required for each shift. It also allows users to assign shifts to employees based on the shift template. 
  
  Step-by-step How to Use: 
  1. Log into the SAP CRM system and enter the transaction code CRM_WFM_SETSHFT. 
  2. Select “Create” from the menu bar. 
  3. Enter a name for the shift template and select “Save”. 
  4. Enter the start and end times for each shift in the template. 
  5. Select “Save” again to save the template. 
  6. Select “Assign” from the menu bar to assign shifts to employees based on the template. 
  7. Select an employee from the list and select “Assign” to assign them a shift based on the template. 
  8. Repeat steps 6 and 7 for each employee you wish to assign a shift to. 
  9. Select “Save” when you are finished assigning shifts to save your changes. 
  
  Other Recommendations: 
  It is recommended that users review their shift templates regularly to ensure that they are up-to-date and accurate. Additionally, users should ensure that they have sufficient staff assigned to each shift in order to meet customer demand and ensure customer satisfaction.