How to use CRM_CIC_CTI_LOAD - Charger statistiques communication

SAP Transaction Code - Details

• Transaction Code: CRM_CIC_CTI_LOAD

  Description: Charger statistiques communication

  Release: S/4HANA only

• • Program: CRM_CIC_CTI_LOAD

    Screen: 1000

    Authorization Object:

  • Development Package: CRMCIC_BW

    Package Description: Business Warehouse Extraction for Interaction Center

    Parent Package: CRM_IC_MANAGER

  • Module/Component: CRM-CIC-REP

    Description: Reporting

Smart SAP Assistant

• SAP Tcode: CRM_CIC_CTI_LOAD - Charger statistiques communication

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  Overview: 
  CRM_CIC_CTI_LOAD is a SAP transaction code used to load communication statistic data into the SAP Customer Relationship Management (CRM) system. This transaction code is used to transfer data from external systems into the CRM system, allowing for better analysis and reporting of customer interactions. 
  
  Functionality: 
  The CRM_CIC_CTI_LOAD transaction code allows for the loading of communication statistic data into the CRM system. This data can include information such as customer interactions, call duration, and customer satisfaction ratings. This data can then be used to analyze customer behavior and improve customer service. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system and enter the CRM_CIC_CTI_LOAD transaction code. 
  2. Select the source of the data you wish to load into the CRM system. 
  3. Enter the necessary parameters for the data transfer. 
  4. Select the target system for the data transfer. 
  5. Execute the transfer process. 
  6. Check the results of the transfer process to ensure that all data has been successfully loaded into the CRM system. 
  
  Other Recommendations: 
  It is recommended that users of this transaction code regularly check for updates to ensure that they are using the most up-to-date version of this transaction code. Additionally, users should ensure that they have sufficient access rights to execute this transaction code in order to avoid any errors or issues during execution.