How to use CRMC_IC_BP_MUL - Déf. profils d'identification client

CRMC_IC_BP_MUL - Overview

• Transaction Code: CRMC_IC_BP_MUL

  Description: Déf. profils d'identification client

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING

    Package Description: CRM Interaction Center: Customizing

    Parent Package: CRM_IC

  • Module/Component: CRM-IC

    Description: Interaction Center WebClient

CRMC_IC_BP_MUL - Details

• SAP Tcode: CRMC_IC_BP_MUL - Déf. profils d'identification client

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  Overview: 
  CRMC_IC_BP_MUL is a SAP transaction code used to define profiles for customer identification. It is used to create and maintain customer identification profiles, which are used to identify customers in the system. 
  
  Functionality: 
  This transaction code allows users to create and maintain customer identification profiles. These profiles are used to identify customers in the system, and can be used for various purposes such as customer segmentation, marketing campaigns, and customer service. The profiles can be based on various criteria such as customer type, location, or other characteristics. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_BP_MUL into the SAP command field. 
  2. Select the “Create” button to create a new profile. 
  3. Enter the profile name and description in the appropriate fields. 
  4. Select the criteria for the profile from the drop-down list. 
  5. Select “Save” to save the profile. 
  6. Select “Activate” to activate the profile in the system. 
  7. Select “Test” to test the profile before activating it in the system. 
  8. Select “Display” to view existing profiles in the system. 
  9. Select “Change” to modify an existing profile in the system. 
  10. Select “Delete” to delete an existing profile from the system. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the available criteria for creating customer identification profiles before creating a new one, as this will