How to use ISU_C4C_FOP_HIER - Jquía.procesos front office

SAP Transaction Code - Details

• Transaction Code: ISU_C4C_FOP_HIER

  Description: Jquía.procesos front office

  Release: S/4HANA only

• • Program: ISU_C4C_FOP_LAUNCH_HIER

    Screen: 1000

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: ISU_C4C_FOP_HIER - Jquía.procesos front office

  
  Overview:
  The SAP transaction code ISU_C4C_FOP_HIER is used to maintain the Front Office Process Heirarchy in the SAP system. This transaction code is part of the IS-U (Industry Solution for Utilities) module and is used to manage customer service processes. 
  
  Functionality: 
  The ISU_C4C_FOP_HIER transaction code allows users to maintain the Front Office Process Heirarchy in the SAP system. This includes creating, editing, and deleting heirarchies, as well as assigning them to specific customer service processes. The heirarchy can be used to define the order in which customer service processes are executed. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code ISU_C4C_FOP_HIER into the command field of the SAP system. 
  2. Select “Create” from the menu bar to create a new heirarchy. 
  3. Enter a name and description for the heirarchy and click “Save”. 
  4. Select “Edit” from the menu bar to edit an existing heirarchy. 
  5. Make any necessary changes and click “Save”. 
  6. Select “Delete” from the menu bar to delete an existing heirarchy. 
  7. Confirm that you want to delete the heirarchy and click “OK”. 
  8. Select “Assign” from the menu bar to assign a heirarchy to a customer service process. 
  9. Select the desired process and click “Save”. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the IS-U module before using this transaction code, as it is necessary for understanding how customer service processes are managed in SAP systems. Additionally, users should ensure that they have sufficient authorization before attempting to use this transaction code, as it requires certain privileges in order to be used properly.